Privacy Policy

This website is owned and operated by Action Petz. We understand that some visitors to our site may be concerned about the information they provide and how we treat that information. Please take the time to read our Privacy Policy to answer any questions you may have. We may update the policy, so please read periodically.

Our Policy

On our website, we do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means you do not have to sign up in order to look at our site, but if you specifically agree to provide us with identifiable information such as by asking to be put on our mailing list, we may contact you from time to time.

There are some features of our site that require you to sign up to use. If you do create an account with us, we will only use the information you supply for the purpose of providing the information or services you request. Because of the volume of requests we receive we may have to give your name, e-mail and postal addresses to a distributor of our products. On our behalf, they will provide you with the products that you have ordered.

Young people

If you are 12 years old or under, before using this site or providing any personal details, please be sure to ask your parents or legal guardian for permission first.


Like many companies, we sometimes use “cookie” technology on our website. These cookies are stored on your computer by your browser. When you log in, this type of cookie tells us whether you’ve visited us before or are a new visitor. The cookie does not seek any personal information about you or provide us with any way to contact you, and the cookie does not extract any information from your computer. We do use the cookie to help us identify site features in which you have the greatest interest, so that we can provide more of what you may want.

Right of Revision

Action Petz reserves the right to revise, review or withdraw any of the content within this website at any time without prior notice, including (but not limited to) memberships, services, courses and events.

Web statistics

We monitor website traffic to assist in the continuous improvement and development of the site, but do this only by monitoring IP addresses that are not linked in any way to any personal data, retaining the anonymity of our visitors.

 Use of website content

This website contains text, images and other materials created by us and/or third-party partners. The content on this website is our property or the property of our third-party partners and is protected by intellectual property laws.

Except as expressly authorised by us, you may not modify, copy, reproduce, republish, upload, post, transmit, distribute, sell, license, rent, publicly display or perform, edit, adapt or create a derivative work of, in any manner, any content from this website. Use of the content for any purpose not expressly permitted by us is prohibited.

Image Capture

Images may be captured during events organised and hosted by Action Petz using digital photography, video or any other medium and may be used on the website, social media accounts, franchise prospectuses and/or other publicity material. Action Petz acknowledges its responsibilities in capturing images by photography or other means, including:

  • The Data Protection Act 1998: Action Petz undertakes to inform all those whose images may be recorded (or their parents/guardians if subjects are under 18 years of age) of the purposes for which the images may be used by Action Petz.

Therefore, Action Petz informs all persons taking part in events, training classes, and/or visiting the park in any capacity, that they may be filmed, photographed, filmed, or otherwise captured in image form, and unless express objections are immediately raised; individuals visiting Action Petz are deemed to have given their consent by remaining at Action Petz. Any queries or complaints should be raised with the respective centre Manager in the first instance.